Terms & Conditions

OVERVIEW AND DEFINED TERMS

1.1 You are reading and agreeing to these Terms of Use (“Terms”) which constitute an agreement between you, the user of the Platform (whom we refer to as “you,” “your,” or the “user” in these Terms) and us. We are Farahna, the operator of the Platform and provider of the related services.

1.2 These Terms apply to your interaction with Farahna, a listing and marketing business incorporated in the Hashemite Kingdom of Jordan, Amman, Hashemite Kingdom of Jordan. Any reference in these Terms to “Farahna,” “we,” “us,” or “our” shall be a reference to Farahna.

1.3 We may terminate or amend these Terms at any time at our sole discretion. Our right to terminate or amend these Terms shall not prejudice any other right or remedy we may have in respect of any breach or any rights, obligations, or liabilities accrued prior to termination or amendment.

1.4 We provide a venue for vendors to list their businesses related to weddings. Our Platform helps facilitate the listing process and improve the overall user experience.

1.5 In order to improve your experience, we need to know a little bit about you. We invite you to take a look at our data collection and processing practices in our Privacy Policy for more details on this.

1.6 You may access the Platform only through our app, standard web and mobile browsers, and similar consumer applications, but not with any robot, spider, offline reader, search/retrieval application, or other manual or automatic device, tool, or process to retrieve, index, or data mine the Platform via scraping, spidering, or otherwise. As an exception, revocable at any time by us, operators of public search engines may use spiders to copy materials from the Platform for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials.

1.7 We reserve the right to prevent you at any time from using the Platform and/or any Farahna services (or any part of them).

1.8 In these Terms, we use various defined terms. This is what they mean:

1. a) “Account” means your account with Farahna.
2. b) “Farahna Services” means any and all products and services offered or provided by us via the Platform (or via other electronic or other communication from us) whether free or paid, including through any mobile applications, emails we send you, and the information services, content, and transaction capabilities on the Platform (including the ability to purchase such products and services from us).
3. c) “Platform” means any Farahna websites, mobile applications, electronic communications or services, social networking platforms, or any individual, business partner-specific, merchant-specific, city-specific, or other area-specific websites that link to or reference these Terms.
4. d) “Register” means to create an Account on the Platform, and “Registration” means the action of creating an Account.
5. e) “Vendor” means a user who uploads any User Content on the Platform with the intention of offering wedding-related services to other users.
6. f) “User Content” means any listings, posts, offerings, ads, user-generated content, directory information, business information, messages between users, including without limitation emails or chats or other means of electronic communication, reviews, opinions, advice, ratings, discussions, comments, survey responses, and other communications whether generated on or through the Platform or other platforms, including any files, images, photos, videos, sounds, musical works, and other content or any other similar materials.

REGISTRATION AND YOUR ACCOUNT

2.1 You need to Register to use the Platform fully. Creating an Account is free. When you have an Account, you will be able to create User Content, manage your Account settings, and enhance your user experience.

2.2 Registration is very simple and will often only require you to provide a username and password, a valid phone number, or an email address. We reserve the right to request additional information to improve the user experience.

2.3 Each person is limited to having one Account only on the Platform. Any duplicate Accounts will be deleted by us. If you use multiple Accounts and we take any action against you, you may have action taken against all your Accounts.

2.4 You must keep your Account password confidential and immediately notify us if any unauthorized third party becomes aware of your password or if there is any unauthorized use of your Account or any other breach of security known to you which may affect your Account. You agree that we are not responsible nor liable if a person to whom your password is disclosed uses (and/or transacts via) the Platform. Please note that you are entirely responsible if you do not maintain the confidentiality of your password.

2.5 We may send you administrative and promotional communications from time to time. You may opt-out of certain communication only if this feature is made available to you.

2.6 If we reasonably believe or have evidence that you have (or the User Content generated by you has) violated any of these Terms, our Privacy Policy, or applicable law, we may without the need for any prior notice:

1. a) Block or suspend your Account, or permanently delete or blacklist your Account;
2. b) Prevent you from using the Platform or any Farahna services purchased (using your own Account or any other person’s Account); and/or
3. c) Prevent you from activating any Farahna services that were purchased.

2.7 If we take any of the actions set out in section ‎2.6, we may refuse to restore access until we receive an assurance from you, in a form we deem acceptable, that there will be no further violation of these Terms or our Privacy Policy or applicable law.

2.8 We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone in violation of these Terms or applicable law.

2.9 By continuing to use our Platform, you agree that we may at any time audit and inspect your Account to investigate system errors or to confirm any reported or potential violation of these terms and conditions or any of our policies, rules, and regulations.

2.10 Any dispute should be reported by you to us within 48 hours from the time the problem is discovered by you.

2.11 We reserve the right to close the Account of any user, and/or immediately suspend, terminate, or cancel any purchased Farahna services if they violate these Terms. In such an event, the user shall not be entitled to any compensation from Farahna, in accordance with what is stated in the sections of these Terms relating to our limitations of liability and indemnity.

OUR PRODUCTS AND SERVICES

3.1 We offer you a variety of Farahna services. All Farahna services are non-refundable. Farahna services are split into different types:

1. a) Listing Capability Products: These allow a Vendor to create User Content in order to list a wedding-related service that can be viewed by users.
2. b) Visibility Products: These allow the Vendor to pay to improve the visibility of their listing or to re-publish their listing or to secure a certain spot on the search results page. Purchasing any of these Farahna services does not guarantee that your listing will be viewed more times or that it will be viewed at all. However, in our experience, these Farahna services typically increase the number of views as well as the Vendor’s chances of completing a transaction.
3. c) Other Products: From time to time, we offer certain additional Farahna services that are intended to improve your experience with us (for example, an option to remove ads from our Platform). These can be purchased directly from us.

3.2 In respect of any Farahna services, we shall have the right to set or otherwise determine an expiration date (which date may be amended by us at our sole discretion from time to time). If you fail to use any Farahna service within the validity period (as communicated by us to you through any communication means available to us), you will no longer be able to make use of it following the expiration date, and you will not have the right to receive any compensation or refund from us.

3.3 We reserve the right to, at any time:

1. a) Update, change and/or terminate in whole or in part any Farahna services (including any payment-related services);
2. b) Control, eliminate, manage, modify and/or regulate any Farahna services (including any payment-related services), including its content, service, technology, platform, and all related matters; and
3. c) Cease or suspend the selling of any Farahna service anywhere in the world or in a specific country or in connection with any specific category;
4. d) Change the cost of any Farahna service;
5. e) Change the terms and conditions associated with any Farahna service; and/or
6. f) Change the manner by which a user can purchase and/or use any Farahna service.

3.4 At this time, users are only able to purchase products and services offered by Vendors on the Platform by arranging payment terms directly with the Vendors. We do not facilitate payments between users and Vendors. Unless we expressly inform you of this in writing, any and all payments made to us can only be used to purchase Farahna services offered by us.

3.5 We make no representation, warranty, or guarantee that the Platform or any Farahna services are free from viruses or anything else which may have a harmful effect on any technology.

3.6 Although we will try to allow uninterrupted access to the Platform or any Farahna services, access may be suspended, restricted,

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or terminated at any time. We will not be liable for any interruption to the Platform or Farahna services.

USER CONTENT

4.1 As a Vendor, you are responsible for the content you post on the Platform. This includes ensuring that your listings and any other User Content comply with all applicable laws and regulations in Jordan.

4.2 You warrant that you own or have the necessary licenses, rights, consents, and permissions to publish the User Content you submit. You grant Farahna a worldwide, non-exclusive, royalty-free license to use, distribute, reproduce, modify, adapt, publicly perform, and publicly display such User Content on the Platform.

4.3 You understand and agree that Farahna may, but is not obligated to, review, edit, and/or delete any User Content that Farahna deems, in its sole discretion, to be illegal, offensive, or otherwise inappropriate.

4.4 You agree not to post User Content that:

Is false, misleading, or deceptive.

Is defamatory, obscene, offensive, or otherwise objectionable.

Promotes discrimination, hatred, or violence.

Infringes on the intellectual property rights of others.

Contains viruses, corrupted files, or any other similar software or programs that may damage the operation of the Platform or any other user’s computer.

Promotes illegal activities or conduct that is abusive, threatening, obscene, or defamatory.

4.5 Farahna does not endorse any User Content or any opinion, recommendation, or advice expressed therein, and Farahna expressly disclaims any and all liability in connection with User Content.

USER CONDUCT

5.1 You agree to use the Platform in a manner consistent with any and all applicable laws and regulations.

5.2 You agree not to:

Use the Platform for any unlawful purpose.

Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.

Stalk or otherwise harass another user.

Collect or store personal data about other users in connection with the prohibited conduct and activities set forth in this section.

Use the Platform in any manner that could damage, disable, overburden, or impair the Platform or interfere with any other party’s use and enjoyment of the Platform.

TERMINATION

6.1 Farahna reserves the right, at its sole discretion, to terminate your access to all or part of the Platform, with or without notice.

6.2 Upon termination, your right to use the Platform will immediately cease.

DISCLAIMER OF WARRANTIES AND LIABILITY

7.1 The Platform and Farahna services are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied.

7.2 Farahna does not warrant that the Platform will be uninterrupted or error-free, that defects will be corrected, or that the Platform or the servers that make it available are free of viruses or other harmful components.

7.3 Farahna will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform or Farahna services.

INDEMNITY

8.1 You agree to indemnify and hold Farahna, its officers, directors, employees, and agents harmless from any and all claims, liabilities, damages, losses, or expenses, including reasonable attorney’s fees and costs, arising out of or in any way connected with your access to or use of the Platform, your violation of these Terms, or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity.

GOVERNING LAW AND JURISDICTION

9.1 These Terms shall be governed by and construed in accordance with the laws of Jordan.

9.2 You agree that any dispute arising out of or relating to these Terms or your use of the Platform will be subject to the exclusive jurisdiction of the courts of Jordan.

MISCELLANEOUS

10.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

10.2 These Terms constitute the entire agreement between you and Farahna regarding the use of the Platform and supersede any prior agreements between you and Farahna relating to your use of the Platform.

10.3 The failure of Farahna to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

10.4 You may not assign or transfer your rights or obligations under these Terms without the prior written consent of Farahna. Farahna may assign or transfer its rights and obligations under these Terms without your consent.

This document should be reviewed by a legal professional to ensure compliance with local laws and regulations in Jordan.

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10.5 Any notices or other communications provided by Farahna under these Terms, including those regarding modifications to these Terms, will be given: (i) via email; or (ii) by posting to the Platform. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.

CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

Farahna

Amman, Hashemite Kingdom of Jordan

Email: [email protected]

These revised terms and conditions are now streamlined for “Farahna,” focusing on its role as a wedding listing website for vendors in Jordan. Please ensure that all placeholders (like the contact email) are correctly filled in before finalizing the document. Additionally, consider having a legal professional review the final draft to ensure compliance with all relevant laws and regulations in Jordan.